Monday - This week we had a few new employees that have started this week, due to Stuart not being in and Sam, I had to set up the PC's that they will be working on making sure everything is working and they can access everything they need. I needed to set up their Share point account so they were able to log into the main Practical vision page and access their account from their. What I needed to do was to send them an email which will send them to a link that sends them to the main practical vision page. I had to deal with some other problems as well, when they would go and access there personal library on the Practical Vision main shared web page, they couldn't for some reason access their library. What this was,was that there personal library was not set up. To set this up I needed to go into settings and set the library up manually giving them access to everything there job entails.
Then, me and Isobel went through starter security setup, this basically goes through the main security details that are needed to be known by starters. It includes things such as setting up your password correctly giving it a strong name, make sure you look at your emails properly and don't just go clicking on random links that could contain malicious software and could effect the company etc. We also showed them 2 short videos which are on passwords an phishing, giving you an overview of how simple it is to get spammed or conned in this industry.
Wednesday, I went through OnDMARC configurations with Stuart, next week I am going to be sitting with him talking to a client who needs a run through on how to apply an OnDMARC configuration to their chosen email. The plan for this is that I will be sitting with Stuart going through a few configurations until I am comfortable to go through one as well. Once I have got the hang of it I will then take over from Stuart this will take a few go's to get the hang of. But with the tutorial from Stuart and also the research I have done on the side for this I'm hoping that I can get this configuration down to a tee in the first few go's. I'm currently going over the configuration steps to get a better insight for when we talk to the client.
Thursday I started to go through Sophos, Sam did a basic walk through as Stuart is on holiday. I am currently learning and going through more walkthroughs until Stuart comes back. I also had a talk with Tom who is the Business Development Manager for the north. So he handles all the clients that are coming in and wanting to buy the main packages on The Lawyer Checker website, he was going through this with me, how they sell the products and what they will likely talk about at events he is at how they will sell to the customers.
Friday I have been going through the tutorials on Sophos, I am going to be using this to be able to setup VPN network clients and network configurations, so I am starting to familiarize myself with So that in the next few months I can work Sophos easily and understand the configurations. I then did a IT request which was from the OPS team next door where one of them were getting a error 524 which means its a timeout error so I cleared her cache for her and then told her to refresh her tabs that she had open every minute or so.
Then, me and Isobel went through starter security setup, this basically goes through the main security details that are needed to be known by starters. It includes things such as setting up your password correctly giving it a strong name, make sure you look at your emails properly and don't just go clicking on random links that could contain malicious software and could effect the company etc. We also showed them 2 short videos which are on passwords an phishing, giving you an overview of how simple it is to get spammed or conned in this industry.
Wednesday, I went through OnDMARC configurations with Stuart, next week I am going to be sitting with him talking to a client who needs a run through on how to apply an OnDMARC configuration to their chosen email. The plan for this is that I will be sitting with Stuart going through a few configurations until I am comfortable to go through one as well. Once I have got the hang of it I will then take over from Stuart this will take a few go's to get the hang of. But with the tutorial from Stuart and also the research I have done on the side for this I'm hoping that I can get this configuration down to a tee in the first few go's. I'm currently going over the configuration steps to get a better insight for when we talk to the client.
Thursday I started to go through Sophos, Sam did a basic walk through as Stuart is on holiday. I am currently learning and going through more walkthroughs until Stuart comes back. I also had a talk with Tom who is the Business Development Manager for the north. So he handles all the clients that are coming in and wanting to buy the main packages on The Lawyer Checker website, he was going through this with me, how they sell the products and what they will likely talk about at events he is at how they will sell to the customers.
Friday I have been going through the tutorials on Sophos, I am going to be using this to be able to setup VPN network clients and network configurations, so I am starting to familiarize myself with So that in the next few months I can work Sophos easily and understand the configurations. I then did a IT request which was from the OPS team next door where one of them were getting a error 524 which means its a timeout error so I cleared her cache for her and then told her to refresh her tabs that she had open every minute or so.
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